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When the “View” link is selected beside a file in Personal Library, NHS ePortfolios attempts to open a pop-up window in which the file can be viewed/download (dependant on the configuration of your local web browser).
When the "View" link is selected, the opening of this pop-up may be suppressed by some browsers.
Please see the article below for instructions as to how pop-up blocking can be disabled for the NHS ePortfolios site in popular browsers, preventing this suppression:
2.2 Disabling Pop-Up Blockers